DAHLIA TUBERS: Buyer/Seller Responsibilities – please read before ordering!!

Dahlia tuber sales date to be announced to my email community first so please join on the homepage “get updates”. Be the first to know of events, sales, plant sales, workshops etc to keep in touch with whats happening at the Farm.

Due to export regulations, shipping only within Canada at this time.

Sold as single tubers, sizes vary depending on variety. I guarantee all tubers will have at least one eye (may or may not be visible at time of shipment) and are true to variety. Size does not matter with dahlias. A small tuber will grow to a full size plant.

All dahlia tubers are grown here with great care & attention, planted, grown & harvested by hand. (noted if grown elsewhere) We do not resell imported dahlia tubers. I cannot guarantee virus free but can guarantee I take absolutely every precaution, care and diligence to grow clean stock! Any plant not up to standard is immediately removed.

All pictures on the website are an accurate representation of the bloom as it grows here. Please note that colour and size of blooms can vary drastically in different climate, soil type, growing conditions, rainfall etc.

Pick-up option is available in Fergus, choose ‘Local Pickup’ on checkout. I will contact you WHEN YOUR ORDER IS READY with scheduled pick up dates available. (please add email to your contacts kat@seedsofimbolc.ca so it doesn’t end up in the ‘junk’ folder!) Pick up orders start in March. Please OPEN IMMEDIATELY AND REPACKAGE FOR STORAGE OR POT tubers UP. Packaging is not necessarily good for storing tubers. Early shipping cannot be accommodated. Tubers will NOT be held past mid April as the tubers are starting to wake up and grow and need to be planted.

Items in your cart are not confirmed until checkout is fully complete. If you notice items disappear from your cart or changed to “Unavailable” during the checkout process, it is because someone else checked out and paid for the item before you. This is an issue which is beyond our control and dictated by our web platform. Placing dahlias in your cart does not save them, only a purchase will.

Note to those new to dahlia sales: Veteran dahlia shoppers are very fast.

Payment for purchases via e transfer ONLY:  to kat@seedsofimbolc.ca OR seedsofimbolc@gmail.com  ( I don’t want to have to raise prices for big corporations like Paypal. Credit card purchases are not free – we have to pay one way or another.)

Please enter the order # on your bank electronic transfer (Interac) so your order & payment can be easily connected. Once payment is recorded you will receive another email confirming your order is now being “Processed”. If you do not receive this check your email address provided on your original order.

Once your order is placed you will receive an email confirmation immediately – if you do not, your email could have been entered incorrectly – unpaid orders will be cancelled after a short period of time (30 minutes) due to the nature of the product and short window of opportunity for the farmer -inventory will be returned to be offered again. (dahlia sales are usually fast & furious)

Enter your email address carefully it is the only way to contact you. A phone number is very helpful.

ALL SALES ARE FINAL.

SHIPPING CHARGES: On checkout – please choose the “FLAT RATE” option. (unless local pick up)

No minimum purchase is required, however the cost of delivering tubers is the the same. FLATRATE SHIPPING IS IN PLACE NO MATTER THE SIZE OF THE ORDER. Please keep that in mind for small orders.

When dahlias have been woken up, checked for eyes, picked, packed & complete, ready to ship, you will receive a notice with the tracking info from Canada Post. Don’t forget they will be arriving in March/April depending on the weather! Watch your email for notification of shipment & plan to retrieve them!

You can ask Canada Post to hold your parcels at their facility for pick up if you prefer, so they are kept inside. Tubers cannot freeze or they will turn to mush.

All Dahlia orders will ship in the spring, usually March for local & April, possibly late April for BC or cold areas, all depending on your location and the weather. I do not use heat packs & cannot ship out west early.

PLEASE MAKE SURE EMAIL DOES NOT GO INTO YOUR JUNK OR SPAM FOLDER!! It is the only way I can contact you.

You will receive an email from Canada Post when your package ships with a tracking number, you will be responsible for picking up your package in a timely manner as we cannot be responsible for drying out, frozen/rotting post-shipment. They will be packed in perfect condition in protective packaging to prevent damage during transit but as with all freight, we will not be responsible for the performance of the carrier, including in the case of late, delayed, or damaged shipments and can provide no guarantees with respect to delivery times. Canada Post gives an estimated day of arrival with your tracking information. Flat Rate shipping boxes are expedited parcels.

When you receive your new tubers, open your package immediately.

Product Availability:
The inventory of product available on this web-site is updated regularly and we make best efforts to ship any and all items selected from our inventory. However, we reserve the right to notify and cancel orders if product becomes unavailable, is sold out or otherwise unsuitable for shipping due to storage loss.

Every package is sent with quality and care. Please note that weather plays a role on our shipping date.

Excusable Delays:
We shall not be liable for any delay in shipment, failure to deliver, or any other nonperformance of the purchase directly or indirectly resulting from or contributed to by any cause or circumstance beyond our control, including, without limitation, force majeure, accident to our farm or equipment, riots, wars, national emergency, labour dispute of every kind however caused, embargoes, nondelivery by suppliers, inability to obtain supplies through normal sources of supplies, delays of carriers or postal authorities, governmental restrictions, prohibitions, or diversions.

Return of Goods:
Due to the nature of the products sold, goods are not returnable or exchangeable. All sales are final.

Credits and Claims:
We will review requests for credits and claims if notification of a specific problem is made within 48 hours of shipment delivery receipt of product. We may request digital photographs and will always follow up with a request for written description of the problem. Subsequent to review and at our sole discretion,  a credit may be granted upon the issuance of a credit memo. We do not refund cash.